Privacy policy.
At Blackslate, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, including when you visit our website, engage our services, or communicate with us.
1. What Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, postal address.
Business Information: Company name, job title, business contact details.
Project Information: Details you share about your business and creative needs.
Usage Information: Information about how you use our website (via cookies and analytics tools).
Marketing Preferences: Your preferences for receiving communications from us.
2. How We Collect Information
We collect personal information through:
Direct interactions (e.g., contact forms, email, phone).
Our website (via cookies and analytics).
Social media and third-party platforms.
During project collaboration or business engagements.
3. How We Use Your Information
We use your information to:
Communicate with you and respond to your inquiries.
Deliver creative and media production services.
Manage and administer projects and contracts.
Improve our website, content, and services.
Send marketing communications.
Comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
Trusted third-party providers who help us deliver our services (e.g., hosting, analytics, cloud storage, marketing tools).
Legal and regulatory authorities if required by law or to protect our rights.
Business partners or collaborators where necessary for joint projects — with your knowledge and consent.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes using secure systems, restricting access, and maintaining up-to-date security measures.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or outdated information.
Withdraw consent for marketing communications at any time.
Request deletion of your data (subject to legal obligations).
To make a request, please contact us at info@blackslate.com.au
7. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to collect information about how visitors use our site. This helps us improve functionality and user experience. You can manage your cookie preferences in your browser settings.
8. Third-Party Links
Our website or content may contain links to other sites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date. Your continued use of our services constitutes your agreement to the updated policy.
10. Collection of Identification for Equipment Hire
To protect our assets and prevent fraudulent activity, we require a valid form of photo identification (e.g., driver’s licence or passport) when hiring out equipment. This identification is used to:
Verify the identity of the individual or business hiring equipment
Maintain accurate hire records
Mitigate the risk of loss, theft, or misuse of our equipment
Identification documents are securely stored and only accessed by authorised team members for the purposes stated above. We do not share this information with third parties unless required by law or to enforce the terms of the hire agreement.
You may request to access or delete your ID records at any time, provided no active investigations or legal obligations are in place.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact: info@blackslate.com.au
Updated: 22nd April, 2025
Blackslate Media Pty Ltd